We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.
Last updated: 2026-03-17
Lab Hub ("we", "us", or "our") operates the labhub.vn website and platform. This Privacy Policy describes how we collect, use, process, and disclose your information when you use our services. By using Lab Hub, you agree to the collection and use of information in accordance with this policy.
We collect information that you provide directly to us, including: • Account information: name, email address, password, profile picture, title/position, and bio. • Lab data: laboratory details, equipment records, consumable inventories, project information, and research products. • Communication data: messages sent through the platform, comments, and notifications. • Calendar data: work schedules, equipment bookings, and event information (including data synced from Google Calendar if you connect your account). • Usage data: log files, device information, browser type, IP address, pages visited, and interaction patterns. • Files and documents: any files you upload to the platform, including research documents, images, and attachments.
We use the information we collect to: • Provide, maintain, and improve our services and platform features. • Create and manage your user account and lab memberships. • Facilitate communication between lab members and collaborators. • Process equipment bookings, work schedules, and calendar synchronization. • Send notifications about activities, tasks, and deadlines. • Analyze usage patterns to improve user experience and platform performance. • Comply with legal obligations and protect against misuse.
We implement industry-standard security measures to protect your personal information: • All data transmission is encrypted using TLS/SSL protocols. • Passwords are hashed and salted using secure algorithms. • Access to personal data is restricted to authorized personnel only. • We regularly review our security practices and update them as needed. • Files are stored securely in cloud storage with access controls. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We may use third-party services that collect, monitor, and analyze data to improve our service. These include: • Google OAuth: For authentication and sign-in functionality. When you sign in with Google, we receive your name, email, and profile picture. • Google Calendar API: If you connect your Google Calendar, we access your calendar events to sync schedules. We only access the calendar data necessary for the scheduling features you use. • Cloud storage providers: For secure file storage and delivery. • Email services: For sending notifications and communications. These third-party services have their own privacy policies. We encourage you to review their policies.
You have the following rights regarding your personal data: • Access: You can request a copy of the personal data we hold about you. • Correction: You can update or correct your personal information through your profile settings. • Deletion: You can request deletion of your account and associated data. • Data portability: You can request your data in a machine-readable format. • Withdraw consent: You can disconnect third-party integrations (like Google Calendar) at any time. • Object: You can object to certain types of data processing. To exercise any of these rights, please contact us at labhubs.vn@gmail.com.
We use cookies and local storage technologies to: • Keep you signed in to your account. • Remember your language preferences and settings. • Maintain your session state across pages. • Improve platform performance and user experience. You can control cookie settings through your browser. Disabling cookies may affect some platform functionality.
If you have any questions about this Privacy Policy or our data practices, please contact us: